Emergencies
Trouble reports – 800 TTEC (8832) or 800 BULB (2852)
Call your local distribution area office at any time of day or night at one of the following numbers:
- Port of Spain (North) 625-1774 or 625-1296
- San Fernando (South) 657-7281
- Point Lisas (Central) 636-8107
- Arima(East) 643-2510
- Tobago 639-2541
Queries and Assistance
Billing Queries and Assistance 623-2611 Ext. 4604, 4609, 2827
Click on any of the links below to send a direct message:
Request a service/Billing and account inquiries
Report a customer service problem
For General Queries and Feedback please email comments@ttec.co.tt
For the Legal Department, please email corpsec@ttec.co.tt
Phone numbers for all offices are listed in the Business Directory below.
Business Directory
Head Office & Customer Service Centre
63 Frederick Street,
Port of Spain 100824 **
Phone: (868) 623 – 2611 / 6
623 – 6291 / 6274 / 6273 / 2667 / 1617
Customer Service ext. # 2827
Fax: (Registry)
(868) 625 – 3759
Fax: (Corporate Communications)
(868) 624 – 3734
E-mail: comments@ttec.co.tt
Northern Area
Northern Area Office
Corner Park and Flament Streets, Port of Spain
Phone: (868) 623 – 5070 / 5162,
Trouble Calls: (868) 625 – 1296 / 1774
Fax: (868) 625 – 0453
Nicholas Tower Customer Service Centre
Independence Square, Port of Spain
Phone: (868) 624 – 0720
St. James Customer Service Centre
Western Main Road, St. James **
Phone: (868) 628 – 1705
Fax: (868) 628 – 1709
Eastern Corridor
Eastern Area Office
Tumpuna Road, Arima
Phone: (868) 643 – 1974 / 1975 / 2433 / 2510 / 2538
Trouble Calls: (868) 643 – 1974
Fax: (868) 643 – 1638
Curepe Customer Service Centre
4 Eastern Main Road, Curepe **
Phone: (868) 662 – 9289
Fax: (868) 663 – 3486
Sangre Grande Customer Service Centre
Henderson & Brierley Streets, Sangre Grande
Phone: (868) 668 – 6429
Fax: (868) 668 – 6430
Arima Customer Service Centre
18 Sorzano Street, Arima **
Phone: (868) 664 – 1474 / 1475 / 1476 / 1477
Fax: (868) 664 – 1446
Stanley P. Ottley Building
7 Uriah Butler Highway (North), Mt. Hope
Phone: (868) 663 – 8832
Fax: (Control Department) (868) 662 – 2335
Fax: (Communications Department) (868) 663 – 7979
Fax: (Engineering Department) (868) 663 – 7736
Mailing Address:
P.O. Bag 535, Curepe Post Office, Curepe
Central Area
Central Area Office and Customer Service Centre
Lisas Boulevard, Point Lisas
Phone: (868) 636 – 4871 / 0821 / 8110
Trouble Calls: (868) 636 – 8107 / 8108
Trouble Calls After 4PM: (868) 636 – 0821
Fax: (868) 636 – 4521
Couva Customer Service Centre
Couva Shopping Complex, Isaac Junction, Couva **
Phone: (868) 679 – 0378 / 0757
Fax: (868) 679 – 0903
Chaguanas Customer Service Centre
Ground floor
Mid Centre Mall
Southern Main Road
Chaguanas
Phone: (868) 672 – 0955 / 0956
Fax: (868) 672 – 0958
Supplies Department
L.P. 846 Southern Main Road, King Village, California
Phone: (868) 636 – 4632 (PABX)
Fax No: (868) 679 – 8868 / (868) 679 – 8683 (Purchasing)
Health Safety & Environment Department
L.P. 846 Southern Main Road, King Village, California
Phone: (868) 636 – 4632
Fax No: (868) 679 – 8866
Southern Area
Southern Area Office and Customer Service Centre
75-77 Gooding Village, San Fernando **
Phone: (868) 657 – 7281 / 4, 657 – 2321, 652 – 0817
Trouble Calls: (868) 653 – 8832
Trouble Calls After 4PM: (868) 652 – 0817
Fax: (868) 657- 3323
Penal Customer Service Centre
Corner Siparia Erin Road and Clarke Road Junction, Penal
Phone: (868) 647 – 1223
Fax: (868) 647 – 1224
Marabella Customer Service Centre
197 Southern Main Road, Marabella
Phone: (868) 657 – 9768 / 652 – 0155
Fax:(868) 658 – 7597
- Point Fortin Area Office, Depot and Customer Service Centre**
71-81 Point Fortin Main Road,
New Village,
Point Fortin 700906*Phone: (868) 648 – 2792
Trouble Calls: (868) 648 – 2791
Security: (868) 648 – 2903
Fax: (868) 648 – 4505*(TT POST Postal Code now applied to this Pt. Fortin area)
Rio Claro Area Office, Depot and Customer Service Centre
Naparima Mayaro Road, Rio Claro
Phone: (868) 644 – 2475
Trouble Calls: (868) 644 – 2262
Fax: (868) 644 – 2071
Public Lighting Department
172-184 Gasparillo Bypass Road,
Reform Village,
Gasparillo
Phone:(868) 800-BULB (2852),
General Office Phone: (868) 650-5199 / 5652 / 4207
Fax: (868) 650-3443 / 3606
Tobago Area Office and Customer Service Centre
Wilson Road, Scarborough
Phone: (868) 639-2541 / 2542 / 2015
Trouble Calls: (868) 639 – 2015
Fax: (868) 639-2019
Roxborough Administrative Complex
Windward Road
Roxborough
Phone (868) 612-5160