Emergencies

Note

Pole numbers, not house or business addresses ensure quick remedial action in time of accident or emergency.

Trouble reports – 800 TTEC (8832) or 800 BULB (2852)
Interactive Voice Response (IVR) – 625-TTEC (8832)

Call your local distribution area office at any time of day or night at one of the following numbers:

  • Port of Spain (North) 625-1774 or 625-1296
  • San Fernando (South) 657-7281
  • Point Lisas (Central) 636-8107
  • Arima(East) 643-2510
  • Point Fortin (South) 648-2791
  • Tobago 639-2541

Queries and Assistance

Billing Queries and Assistance 623-2611 Ext. 4604, 4609, 2827

Click on any of the links below to send a direct message:

Request a service/Billing and account inquiries

Report a power outage

Report a street light

Report a  customer service problem

For General Queries and Feedback send an email to comments@ttec.co.tt

For queries on the LED bulb programme, please visit our FAQ page by clicking here.

Phone numbers for all offices are listed in the Business Directory below.

Business Directory

Head Office & Customer Service Centre

63 Frederick Street,
Port of Spain 100824 **
Phone: (868) 623 – 2611 / 6
623 – 6291 / 6274 / 6273 / 2667 / 1617
Customer Service ext. # 2820
Fax: (Registry)
(868) 625 – 3759
Fax: (Corporate Communications)
(868) 624 – 3734
E-mail: comments@ttec.co.tt

Northern Area

Northern Area Office
Corner Park and Flament Streets, Port of Spain
Phone: (868) 623 – 5070 / 5162,
Trouble Calls: (868) 625 – 1296 / 1774
Fax: (868) 625 – 0453

Broadway Customer Service Centre
Broadway, South Quay, Port of Spain
Phone: (868) 624 – 0720
Fax: (868) 625 – 8539

St. James Customer Service Centre
Western Main Road, St. James **
Phone: (868) 628 – 1705
Fax: (868) 628 – 1709

Eastern Corridor

Eastern Area Office
Tumpuna Road, Arima
Phone: (868) 643 – 1974 / 1975 / 2433 / 2510 / 2538
Trouble Calls: (868) 643 – 1974
Fax: (868) 643 – 1638

Curepe Customer Service Centre
4 Eastern Main Road, Curepe **
Phone: (868) 662 – 9289
Fax: (868) 663 – 3486

Sangre Grande Customer Service Centre
Henderson & Brierley Streets, Sangre Grande
Phone: (868) 668 – 6429
Fax: (868) 668 – 6430

Arima Customer Service Centre
18 Sorzano Street, Arima **
Phone: (868) 664 – 1474 / 1475 / 1476 / 1477
Fax: (868) 664 – 1446

Stanley P. Ottley Building
7 Uriah Butler Highway (North), Mt. Hope
Phone: (868) 663 – 8832
Fax: (Control Department) (868) 662 – 2335
Fax: (Communications Department) (868) 663 – 7979
Fax: (Engineering Department) (868) 663 – 7736

Mailing Address:
P.O. Bag 535, Curepe Post Office, Curepe

Central Area

Central Area Office and Customer Service Centre
Lisas Boulevard, Point Lisas
Phone: (868) 636 – 4871 / 0821 / 8110
Trouble Calls: (868) 636 – 8107 / 8108
Trouble Calls After 4PM: (868) 636 – 0821
Fax: (868) 636 – 4521

Couva Customer Service Centre
Couva Shopping Complex, Isaac Junction, Couva **
Phone: (868) 679 – 0378 / 0757
Fax: (868) 679 – 0903

Chaguanas Customer Service Centre
52 Main Road, Chaguanas
Phone: (868) 672 – 0955 / 0956
Fax: (868) 672 – 0958

Supplies Department
L.P. 846 Southern Main Road, King Village, California
Phone: (868) 636 – 4632 (PABX)
Fax No: (868) 679 – 8868 / (868) 679 – 8683 (Purchasing)

Health Safety & Environment Department
L.P. 846 Southern Main Road, King Village, California
Phone: (868) 636 – 4632
Fax No: (868) 679 – 8866

Southern Area

Southern Area Office and Customer Service Centre
75-77 Gooding Village, San Fernando **
Phone: (868) 657 – 7281 / 4, 657 – 2321, 652 – 0817
Trouble Calls: (868) 653 – 8832
Trouble Calls After 4PM: (868) 652 – 0817
Fax: (868) 657- 3323

Penal Customer Service Centre
Corner Siparia Erin Road and Clarke Road Junction, Penal
Phone: (868) 647 – 1223
Fax: (868) 647 – 1224

Marabella Customer Service Centre
14 Premier Street, Marabella
Phone: (868) 658 – 7594
Fax:(868) 658 – 7597

  • Point Fortin Area Office, Depot and Customer Service Centre**
    71-81 Point Fortin Main Road,
    New Village,
    Point Fortin 700906
    *

    Phone: (868) 648 – 2792
    Trouble Calls: (868) 648 – 2791
    Security: (868) 648 – 2903
    Fax: (868) 648 – 4505

    *(TT POST Postal Code now applied to this Pt. Fortin area)

Rio Claro Area Office, Depot and Customer Service Centre
Naparima Mayaro Road, Rio Claro
Phone: (868) 644 – 2475
Trouble Calls: (868) 644 – 2262
Fax: (868) 644 – 2071

Street Lighting Department
172-184 Gasparillo Bypass Road,
Reform Village,
Gasparillo
Phone:(868) 800-BULB (2852),
General Office Phone: (868) 650-5199 / 5652 / 4207
Fax: (868) 650-3443
/ 3606

Tobago Area Office and Customer Service Centre
Wilson Road, Scarborough
Phone: (868) 639-2541 / 2542 / 2015
Trouble Calls: (868) 639 – 2015
Fax: (868) 639-2019