Damaged Appliance Claim Form – Trinidad and Tobago Electricity Commission

Damaged Appliance Claims Report

If you think that your appliance may have been damaged due to our negligence, we apologise, and would like to investigate as quickly as possible.

Damaged Appliance Claims Process

Customer/Claimant completes and submits Damaged Appliance Claims Report (DACR) – online only.
T&TEC conducts investigation to determine liability, and communicates its decision to the Claimant within 30 working days.
If liability is accepted, claim will be further processed. Claimant will be required to provide Technician’s Reports and other supporting documents.

Download Damage Report

Claimants are strongly advised to read our Frequently Asked Questions (FAQs) thoroughly for more details on the DAC process.

Damaged Appliance Claims Process

Customer/Claimant completes and submits Damaged Appliance Claims Report (DACR) – online only.
T&TEC conducts investigation to determine liability, and communicates its decision to the Claimant within 30 working days.
If liability is accepted, claim will be further processed. Claimant will be required to provide Damage Reports and other supporting documents.

Download Damage Report

Claimants are strongly advised to read our Frequently Asked Questions (FAQs) thoroughly for more details on the DAC process.

For assistance, please contact us.

DACR

Full Name of Claimant*

(Please provide the full name of the person/business seeking compensation for damages)

Full Name of Claimant *

Email Address*

(The email address provided will be used for all further written communication regarding this matter)

Email Address *

Name of Contact Person*

Name of Contact Person *

Contact Number(s)*

Contact Number(s) *

T&TEC Electricity Account Number*

(Please provide the electricity account at which the damaged appliance incident occurred)

T&TEC Electricity Account Number *

Name on T&TEC Account*

(Please provide the account holder’s name as it appears on the electricity bill)

Name on T&TEC Account *

Select Area where damage occurred *

Area *

Address at which damage occurred*

Address where damage occurred *

Date of Incident*

Date of Incident (dd/mm/yy) *

Please select the types and quantity of appliances damaged.

Types of Appliances

Number of Units

Any additional appliances not listed above, can be listed below (please also include number of units). Example: PlayStation – 1, Downlighters – 10, Ceiling fans – 2.

Any additional appliances.

Possible Cause of Damage*

Please indicate what you believe may have caused or contributed to the damages. (e.g. Voltage Issues, Flickering Lights, Weather Conditions, Power Outage, Tree/Vegetation on line/pole, Sparks on T&TEC line/pole, Fire on T&TEC line/pole) If other or not known, please indicate.

Possible Cause of Damage *

I/We declare that the above information is true, complete and correct to the best of my/our knowledge. I/We understand that any false declaration can lead to my/our entire claim being denied. I/We agree to give any further information that may be required. *

I/We have read and understand the Terms and Conditions provided *

Terms and Conditions

Damaged Appliance Claims Report

Damaged Appliance Claims Process

Damaged Appliance Claims Process

DACR

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