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How do I collect the LED Bulbs?
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Collecting your bulbs is simple, just answer the questions below and follow the instructions.
*Is the account in your name?
Yes
No
*Where do you pay the bill?
At a Service Center.
Other Channel: Online, SurePay, Bill Express, Automated Credit Card deductions, In person at the bank, By phone, By Salary deduction, Via cheque drop box
Bulb Collection Is Easy
You will receive the bulbs when next you visit to pay your bill.
Please walk with ID.
Bulb Collection Is Easy
Please walk with your national ID to collect the bulbs when next you visit to pay the bill.
Also, you
must
present a letter of authorisation and a copy of the account holder’s ID
OR
a recent bill, in order to receive the bulbs
Bulb Collection Is Easy
You must make an appointment to collect the bulbs.
Pay your bill as usual when it is due and book an appointment.
Click here.
Please walk with ID.
Bulb Collection Is Easy
You must make an appointment to collect the bulbs.
Pay the bill as usual when it is due and book an appointment.
Click here.
You must bring the following to the appointment:
National ID
A letter of authorisation
a copy of the account holder’s ID OR a recent bill
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